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Thematic Fields|Quality, management services|Services. Company organization, management and quality. Administration. Transport. Sociology|Company organization and management|Trade. Commercial function. Marketing

  • NF X50-004

    NF X50-004
    Art.No.: 100094772
    Edition: 2001-02-01 | Standard | Approved

    After-sales service - Independent repair engineers and service providers operating on behalf of the distribution networks

    Delivery time: 5 - 10 days
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    French
    TOC  
    114.45 CHF
    125.90 CHF
    137.34 CHF
  • NF ISO 20252 * NF X50-059

    NF ISO 20252 * NF X50-059
    Art.No.: 100094812
    Edition: 2012-07-01 | Standard | Approved

    Market, opinion and social research - Vocabulary and service requirements

    Delivery time: 5 - 10 days
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    English
    TOC  
    114.45 CHF
    125.90 CHF
    137.34 CHF
    French
    TOC  
    114.45 CHF
    125.90 CHF
    137.34 CHF
  • AC X50-111

    AC X50-111
    Art.No.: 100094884
    Edition: 2006-08-01 | Standard | Approved

    CRM data quality measurement - Reference document for CRM indicators

    Delivery time: 5 - 10 days
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    French
    TOC  
    105.05 CHF
    115.56 CHF
    126.06 CHF
  • FD X50-172

    FD X50-172
    Art.No.: 100094956
    Edition: 1999-03-01 | Standard | Approved

    Quality management - Customer satisfaction survey

    Delivery time: 5 - 10 days
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    French
    TOC  
    125.85 CHF
    138.44 CHF
    151.02 CHF
  • FD ISO 10008 * FD X50-192

    FD ISO 10008 * FD X50-192
    Art.No.: 100094975
    Edition: 2013-07-03 | Standard | Approved

    Quality Management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions

    Delivery time: 5 - 10 days
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    English
    TOC  
    105.05 CHF
    115.56 CHF
    126.06 CHF
    French
    TOC  
    105.05 CHF
    115.56 CHF
    126.06 CHF
  • FD X50-680

    FD X50-680
    Art.No.: 100095038
    Edition: 1998-07-01 | Standard | Approved

    Total Quality and Marketing - Management tools - TQM2

    Delivery time: 5 - 10 days
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    French
    TOC  
    138.15 CHF
    151.97 CHF
    165.78 CHF
  • VDI 4505 BLATT 1

    VDI
    Art.No.: 100123875
    Edition: 1997-03 | Technical rule | Approved

    Project management - Methodical transaction of projects for industrial plants and equipment

    Delivery time: 5 - 10 days
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    German
    TOC  
    72.95 CHF
    80.25 CHF
    87.54 CHF
  • VDI 4506 BLATT 1

    VDI
    Art.No.: 100118140
    Edition: 2009-04 | Technical rule | Approved

    Strategic sales - Develop entrepreneurial successes with business check

    Item with digital file attached: Download includes digital content. If ordered as paper version, digital content will...
    Delivery time: 5 - 10 days
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    DE, EN
    TOC  
    111.90 CHF
    123.09 CHF
    134.28 CHF
  • VDI 4504 BLATT 1

    VDI
    Art.No.: 100124697
    Edition: 2010-05 | Technical rule | Approved

    Offer management in the industrial goods business

    Delivery time: 5 - 10 days
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    DE, EN
    TOC  
    117.45 CHF
    129.20 CHF
    140.94 CHF
  • VDI 4504 BLATT 2

    VDI
    Art.No.: 100124698
    Edition: 2010-05 | Technical rule | Approved

    Offer documents for the selling of complex technical products

    Delivery time: 5 - 10 days
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    DE, EN
    TOC  
    98.35 CHF
    108.19 CHF
    118.02 CHF

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